Can items be brought into the lift/upstairs to my apartment?

Our delivery options usually contain the delivery to your curbside (Brosa Regular Delivery) or to the front door of your house/apartment building (Brosa Upgraded Delivery). Our third party couriers will usually not be able to bring items inside your house or apartment building, which is due to insurance reasons. 

Please find all details around our delivery options here. 

Only our Delivery by Brosa Teams in Metro Melbourne or Sydney are able to bring items inside and drop them off in your apartment. Please make sure to check the packaging dimensions on each product page to make sure that they do actually fit into your lift or through the staircase. The Delivery Team cannot unpack items for the delivery if space is tight.