We are sad to hear that your delivery experience did not meet your expectations. We endeavour to ensure that you receive the best delivery service by working with the best couriers. In order to improve the delivery experience continuously, we rely on your feedback.
If your delivery was carried out with Delivery by Brosa, we will send you a short survey to your mobile phone and we would really appreciate if you take a minute to let us know how we did.
If you had any problems with a third party courier and you want to let us know, please call our Customer Experience Team at 1300 027 672 or send an email to firstname.lastname@example.org.