For medium and large furniture items, the couriers will contact you to schedule a specific day for delivery, to make sure you’ll be home. If the suggested delivery date is not suitable please advise the courier.
Smaller furniture items, artwork, homewares, cushions, lighting products, upholstery care products, bedding and manchester will be delivered by Australia Post or DHL. Once these items are dispatched, you will receive an email with a tracking link. You will not be contacted to arrange delivery.
If you are not available for delivery, our couriers can leave your items in a safe place. All we need from you is a signed Authority To Leave form. If you would like to receive the form, please contact our customer service team.