How long will my refund take?

We endeavour to refund back onto your original payment method as soon as possible.

If you have returned an item for a refund, we will transfer the amount back to your original payment method once the item has been received and verified in our distribution centre. Our finance team processes refunds on Fridays. After the refund has been processed, please allow up to 5 days until the amount appears on your statement (this is process time banks require).