How long will my refund take?

We endeavour to process refunds back to your original payment method as soon as possible. 

If you have returned an item for a refund, we will transfer the fund back to your original payment method once the item has been received and verified in our Distribution Centre.

Our Finance Team processes refunds on Fridays. After the refund has been processed, please allow the normal banking times for the fund to reflect on your statement. With some banks, this can take up to 5 business days.