If you need us to keep your order on hold at our Distribution Centre, please contact us as soon as possible after you placed your order.
We can hold your order for a maximum of 8 weeks from the day the last item of your order arrives at our Distribution Centre.
If you are not ready to receive your order after the 8 weeks, a storage charge of $50 per invoice per week for orders with 5 items or less applies. For orders that have more than 5 items, each additional item will incur a $20 fee per week. This storage charge is capped at $200 per invoice per week.
For large and commercial orders, different storage charges apply.