How can I request a return? Brosa Support Centre Written by the Brosa Customer Experience Team Follow To kickstart a return request, all you need to do is fill out our return form and our team will be in touch with you within 48 business hours to advise the next steps. To view our return & refund policy, click here. Related articles What happens if my item is damaged or missing parts when it arrives? How can I exchange a product? Can I make changes to my order? Do you have a showroom? How long will my refund take? Comments 0 comments Article is closed for comments.