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Brosa Support Centre
I have received my order
I have received my order
Product care, assembly guides, returns, exchanges and refunds
Product Care & Cleaning
Outdoor furniture care instructions
Can the fabric be treated with Scotchgard?
Why does my bed gas lift mechanism not work?
What are your care instructions for upholstered furniture?
Product Assembly Guides
Where can I find the assembly guide for my piece?
Where can I find the products legs?
Refunds
How can I get my refund transferred to a different account or credit card?
I forgot to apply my promo code - what can I do?
How long will my refund take?
Returns & Exchanges
How can I exchange a product?
Can I make changes to my order?
What is your warranty policy? How can I submit a warranty claim?
How can I request a return?
What happens if my item is damaged or missing parts when it arrives?